for any orders placed on black friday weekend:
please allow up to ten days for processing and shipping of your order. there will be a large volume of orders coming through so please be patient with me while i package up everything to ship. however, i'm going to try my hardest to tend to orders immediately. thank you!!!!
please allow 3-5 business days for your order to process. your order typically ships once your bank has processed your payment in full and the money is taken out of your bank account. this means your order will leave my hands anywhere from 3-5 days after you place the order. if there is a major sale, release or event that causes a massive influx of orders, shipping time may be delayed slightly.
i ship all orders via USPS. once your shipping label has been purchased, you will receive an email from nomadic hearts letting you know your order shipped. this email will also include your shipping information. please allow up to 24 hours for shipping information to process correctly.
the time it takes for your order to ship once it leaves my hands depends entirely on the shipping service you choose at checkout.
nomadic hearts ships internationally all over the world.
nomadic hearts is not responsible for any customs fees or taxes upon arrival into your country of origin. we are just a small business and unfortunately cannot cover these charges for you. the shipping fee you pay at checkout covers the cost of your shipping label only. insufficient funds (in terms of paying customs fees) is not a reason to have your order refunded. if you let your package sit at customs & it gets returned to me, i will hold the package for 60 days. after 60 days of not claiming your package it will be forfeited to me. claiming the package entails you pay the cost of shipping (again) to have the package returned to you. upon validation of your credit card & order confirmation, you are agreeing to these terms. you will receive tracking information upon creation of your shipping label. please allow up to one week for me to process your international shipment & 7-21 days for shipping internationally of any kind.
effective november 16th 2018 we have switched to “calculated” shipping rates.
what does this mean for the buyer? the shipping cost you will pay is dependent on two things: the weight of your package and where you’re shipping to. we have real-time united states postal service rates synced with our shop so you’re paying the price of the shipping label and nothing more.
what does this mean for nomadic hearts? my little business will not profit anything from the dollars you spend on shipping — these funds are used to purchase your shipping labels only. having the customer pay real-time rates instead of discounted flat rates will allow me to use funds brought in from orders to continue to grow the business and offer you new products, instead of using it to cover extra shipping label costs.
in turn, this change may cause the cost of shipping to go up for you, but please note that this is the real time cost of your shipping label & nothing more.
thank you for understanding.
i have a zero tolerance policy for harassment of any kind.
once your order is placed, you must allow up to five business days for processing before shipping. your shipping time starts the moment the package leaves my hands & is in the care of the post office. at this time, it's out of my control. you will get three status updates from nomadic hearts: an order confirmation, an order shipment and an order delivered. please refer to the tracking information in the shipment email for updates. please do not send me multiple emails asking the status of your order. this is considered harassment & doing so will get you blocked from my website & i will no longer allow you to purchase from me.